Email support
[email protected]Do not include passwords, API keys, recovery codes, card numbers, or sensitive account data.
For a factual correction
Include the page URL, the sentence that needs review, a first-party source URL, and the date you checked it. We prioritize errors involving access, pricing, and security.
For billing support
Include the email address used to sign in, the plan name, payment date, and PayPal transaction or order ID. Do not send card, bank, or PayPal password details.
We cannot help with
We cannot recover a Kimi account, resolve official billing, issue credits, provide an API key, or bypass a product limit. Contact the official Kimi service for account-specific support.
Open Kimi developer support